Privacy Policy - GunjanMusic

Gunjanmusic.com (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, process, store, and protect your information when you visit or interact with our website, gunjanmusic.com, and when you use our services.

We adhere strictly to all applicable data protection laws, including the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA), demonstrating our ongoing commitment to transparency, accountability, and user-centric data practices.

1. Scope of This Privacy Policy and Data Controller Role

This Privacy Policy applies to all users of Gunjanmusic.com and related services. It governs the processing of personal data of visitors, registered users, and customers through our digital platforms.

For purposes of applicable data protection legislation, Gunjanmusic.com is the data controller responsible for the processing of your personal information.

2. Categories of Data We Process

We collect and process the following categories of personal data:

a. Usage Data
Information about how you use our website, including IP address, browser type and version, access dates and times, pages visited, referring URLs, and other diagnostic data.

b. Account Data
Information that you provide when you register or create an account, such as your full name, mailing address, email address, and telephone number.

c. Profile Data
Data relating to your preferences, behavior on our site, purchase history, browsing habits, saved carts, wish lists, and communications interests.

d. Communication Data
Records of your interactions with us, including support requests, feedback, contact forms, and message history.

e. Technical Data
Information related to the devices you use to access our website, including operating system, screen resolution, language preferences, and system configurations.

f. Transaction Data
Information relating to purchases made via Gunjanmusic.com, such as payment methods, billing details, delivery addresses, and transaction data—but not full financial data (e.g., credit card numbers), as these are processed securely by trusted third-party payment processors.

g. Preference Data
Marketing subscriptions, consent information, and interests pertaining to our products, content, offers, and newsletters.

3. Legal Bases for Data Processing

Under GDPR and related laws, we process your personal data only when a legal basis exists, which may include:

– Your consent, where explicitly provided (e.g., subscribing to newsletters);
– Contractual necessity (e.g., to fulfill a merchandise order or provide a service you’ve requested);
– Compliance with legal obligations (e.g., for tax or audit purposes);
– Legitimate interests (e.g., to improve our services, prevent fraud, secure our site), provided such interests do not override your fundamental rights and freedoms.

4. Your Rights Under GDPR and CCPA

Individuals located in the European Economic Area and California residents have the right to:

– Access: Request details of the data we hold about you;
– Rectification: Correct inaccuracies in your data;
– Erasure: Request deletion of your personal data (“right to be forgotten”);
– Restriction: Request limitations on how we process your data;
– Portability: Receive your data in a structured, commonly-used, machine-readable format;
– Objection: Object to certain processing activities, including direct marketing;
– Non-Discrimination: Exercise your rights under CCPA without being denied services or incurring different prices.

To exercise any of these rights, please contact us at [email protected]. We will respond in accordance with applicable data protection laws.

5. Security Measures

We implement appropriate organizational and technical safeguards to protect your personal data, including but not limited to:

– SSL/TLS encryption for secure communication;
– Access control and user authentication protocols;
– Regular server and data access audits;
– Backup procedures and disaster recovery protocols;
– Staff training and internal confidentiality agreements.

6. International Data Transfers

Because our services may be accessed globally, data may be transferred to or stored in jurisdictions outside your own. In all such transfers, we ensure adequate protection of personal data, including reliance on Standard Contractual Clauses approved by the European Commission, adherence to regional regulations, and appropriate inter-company data transfer agreements.

7. Data Retention

We retain your personal information only as long as necessary for the purposes it was collected or as required by applicable law. Our retention periods are as follows:

– Usage and Technical Data: 12 months
– Account Data: Until account deletion
– Transaction and Communication Data: Up to 7 years (for tax/audit compliance)
– Marketing and Preference Data: Until consent withdrawn or unsubscribed
– Support inquiries or other communications: 3 years from last interaction

Data is securely deleted or anonymized when no longer needed.

8. Cookie Policy

Gunjanmusic.com uses cookies and similar technologies to enhance your experience, provide personalized content, gather analytics, and improve functionality. We categorize these cookies as:

– Essential Cookies: Required for core site functionality;
– Functional Cookies: Retain preferences and user settings;
– Analytics Cookies: Analyze website usage to improve features;
– Performance Cookies: Optimize user experience and site speed.

9. Cookie Management and Compliance

Upon your first visit to Gunjanmusic.com, and periodically thereafter, you will be presented with a cookie consent banner in accordance with GDPR and CCPA requirements.

You can manage or withdraw your consent at any time by:
– Adjusting your browser settings to refuse or delete cookies;
– Using our cookie preference manager, accessible in the footer of the website;
– Opting out of tracking via privacy tools or Do Not Track settings.

Note: Disabling certain cookies may restrict your use of some functions or features on Gunjanmusic.com.

10. Children’s Privacy

Gunjanmusic.com does not knowingly collect personal data from children under the age of 13. If we become aware that we inadvertently collected such data, we will take appropriate steps to delete it without delay. If you believe personal data has been collected from a child under 13, please contact us immediately at [email protected].

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. Significant changes will be posted on this page and, where appropriate, communicated directly to users. Continued use of our services implies acceptance of the revised policy.

12. Contacting Us

If you have any questions, requests, or concerns regarding this Privacy Policy or our use of your personal data, please contact us at:

Email: [email protected]
Website: https://gunjanmusic.com

We are committed to protecting your privacy and ensuring your data is handled with transparency and care. Our practices have been designed to comply with the GDPR, CCPA, and other applicable data protection laws.

Thank you for trusting Gunjanmusic.com.